Privacy Policy

Who operates the service

The Real House Cats of Florida operates these services. For questions, access, correction or deletion requests, contact therealhousecatsofflorida@gmail.com.

Information we process

• Website delivery and security: our hosting and access providers process requests, including network and browser information, to deliver pages and protect the service. These policy pages contain no signup form, advertising pixel or analytics script.
• Authorized team access: the private dashboard uses authentication information, including an authorized user's email and role, together with session and security records.
• Connected social accounts: when an authorized account holder connects a supported platform, we request the approved permissions and may receive account identifiers, profile details, follower and post counts, post IDs, captions, links, thumbnails, publication times and available performance metrics such as views, likes, comments, shares, reach and watch time. Availability depends on the platform, permission and content type. We also record available public counts and owner-supplied observations.
• Authorization credentials: access and refresh tokens support authorized collection. They are stored encrypted in the application database; app credentials are kept in hosting secret storage. We do not request or store social-account passwords.
• Content operations: uploaded media, descriptive tags, source/clip identifiers, captions, review feedback, publishing references and job/audit records support brand content preparation and tracking.
• Contact requests: if you email us, we receive the information you choose to send.

How we use information

We use information to provide authorized access, collect and reconcile available metrics, understand content performance, prepare reports and content plans, support review and revision, prevent duplicate work and maintain security. The current analytics setup does not require social publishing permissions. We do not sell personal information or use connected-platform data for advertising targeting.

Only connect an account you are authorized to manage. We do not promise that every platform is connected or that analytics are instantaneous.

Providers and access

Cloudflare hosts these pages and provides hosting, storage, database and access protection for our command center. Google/YouTube, Meta/Facebook/Instagram, TikTok and X process information under their own terms and policies when you use or connect their services. Email providers process messages sent to our contact address.

Authorized brand operators and approved service providers may access information needed for their tasks. Access to private operational data is restricted. Information may also be disclosed when required by law or to address security and abuse. Processing may occur in the United States and other locations where our providers operate.

Cookies and local storage

These public policy pages set no application cookies and run no scripts. The private dashboard and its authentication providers use necessary session cookies and may use browser storage for interface preferences. Social platforms apply their own cookie practices on their pages.

Retention and deletion

We retain operational information while needed for the purposes above, subject to platform requirements. The configured analytics retention is generally up to 800 days; shorter platform-specific retention may apply. Public-only YouTube statistics follow a shorter retention rule. Content, review and audit records have separate operational retention, and retained backups may expire later than live records.

You can disconnect a platform through its account settings and, where available, the dashboard. Disconnection and token revocation may stop future collection but do not always remove every stored record. Contact us to request access, correction or deletion; we may need to verify your authority and may retain information required for security or legal obligations. Do not email passwords or access tokens.

To request deletion of connected-account information, email the contact above with the platform and account handle, explain your relationship to the account, and specify the data concerned. We will respond with any verification needed and explain the action taken.

Children and future features

The command center is intended for authorized adult brand operators. These policy pages collect no quiz responses or newsletter signups. Future public quizzes, subscriptions or other collection features require an updated notice describing their actual operation before launch.

Changes

We will update this notice as services and data practices change and show the effective date above. Contact us with questions about which practices apply to your information.